Helpdesk - 0208 859 0123 [email protected]

Privacy Policy

How we collect, use, and protect your personal data.

Last updated: 26 March 2026

1. Who We Are

Fuimus Services Limited ("Fuimus", "we", "us", "our") is the data controller for personal data collected through this website. We are registered in England and Wales (Company No. 11796619) with a registered address at 3 Sparrows Lane, London SE9 2BP.

You can contact us about data protection matters at: [email protected] or by writing to the address above.

2. What Data We Collect

We collect personal data in the following circumstances:

  • Contact form submissions — name, email address, phone number, company name, and the content of your message when you use our enquiry form.
  • Direct email and telephone contact — any personal information you include when you email or call us.
  • Website analytics — anonymous usage data (pages visited, time on site, referral source) collected via analytics software. This data does not identify you personally.

3. How We Use Your Data

We use the personal data we collect to:

  • Respond to your enquiry and provide the services you have requested.
  • Manage our contractual relationship with you or your organisation.
  • Comply with our legal and regulatory obligations.
  • Improve our website and services based on aggregated usage data.

Our lawful basis for processing is: legitimate interests (for enquiry responses and service delivery), contract performance (for existing clients), and legal obligation (where required by law).

4. How Long We Keep Your Data

We retain personal data for as long as necessary to fulfil the purpose for which it was collected. For enquiry data where no contract results, we retain records for up to 12 months. For client-related data, we retain records for 7 years after the end of the contract in accordance with standard accounting and legal requirements.

5. Who We Share Data With

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who process data on our behalf (for example, our contact form provider and email service). All processors are subject to data processing agreements and handle data only as instructed by us.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate personal data.
  • Request erasure of your personal data (subject to legal retention obligations).
  • Object to or restrict processing of your personal data.
  • Data portability (where processing is based on consent or contract).

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses cookies to support essential functionality and, where you consent, for analytics purposes. Essential cookies are required for the website to function and cannot be disabled. Analytics cookies are only set with your consent. You can manage your cookie preferences at any time through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. The current version is always available at this URL. Material changes will be communicated via the website or by email where we hold your contact details.

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