Case Studies

The client required annual PAT (portable appliance testing) across all 2,143 apartments to satisfy their electrical safety obligations and maintain the compliance records needed for their insurance and building safety case.

The scale of the project introduced three specific operational challenges: coordinating access to occupied apartments across three buildings in parallel, minimising disruption to residents — particularly those working from home — and ensuring all test results were captured in a format suitable for immediate digital audit.

Working with the on-site management team, we designed a six-week access programme that phased testing floor-by-floor across each building. This sequencing allowed us to deploy multiple engineer teams simultaneously while keeping the number of active access requests per building manageable at any given time.

Residents received a written notice seven days before their scheduled test slot, with a dedicated booking line for those who needed to reschedule. The majority of rescheduling was handled within 24 hours, keeping the programme on track without requiring forced-entry appointments.

All test results were captured on digital test equipment and uploaded to our compliance platform in real time. A portfolio-level certification report was produced within 48 hours of the final test, giving the client a single document covering all 2,143 apartments, ready for inspection or audit without any further data collation.

The client retained Fuimus for the following year's programme, expanding the scope to include fire door inspections across the same portfolio.

When this South East London property management company changed their FM provider, they inherited a significant compliance backlog. The outgoing contractor had not maintained complete maintenance records, and an initial review identified multiple statutory certificates that had lapsed — including fixed wire tests, gas safety records, and fire alarm service certificates across several buildings.

The client's immediate priority was to bring all eight buildings back into compliance before their insurance renewal, while also establishing a structured PPM programme that would prevent the same situation recurring. They required a single contractor to manage the full scope across all buildings — with clear reporting that would give their team visibility of maintenance status at any time.

We started with a full building survey across all eight properties. Each building was assessed against its asset register — plant rooms, electrical distribution, heating and ventilation systems, fire protection, and fabric — to produce a compliance gap analysis showing exactly which certificates were current, which had lapsed, and which plant items had no service history.

Within the first four weeks, we prioritised the most urgent compliance gaps: fixed wire testing across three buildings, gas safety inspections, and fire alarm servicing where records were missing. All works were carried out by our directly employed, Gas Safe registered and NICEIC-accredited engineers, with certificates issued on completion.

In parallel, we built a bespoke PPM schedule for the full portfolio — mapping every asset against its required service frequency, statutory inspection date, and the relevant regulation. The schedule was set up in our compliance management system, giving the client a live dashboard showing upcoming services, completed works, and any open remedial items. We meet quarterly with the client's property team to review the programme and flag any asset condition issues before they become reactive calls.

The client subsequently engaged Fuimus to manage a planned roof replacement programme across two of the buildings under a separate projects contract.